THE DELIVERY
1 / WHAT ARE THE DELIVERY MODES?
2 / WHAT ARE THE DELIVERY TIMES?
3 / WHEN will MY PACKAGE BE SHIPPED?
4 / HOW TO KNOW Where IS MY PARCEL?
5 / WHAT HAPPENS IF I AM NOT AT ME AT THE TIME OF DELIVERY?
1 / WHAT ARE THE DELIVERY MODES ?
HYRAW.COM offers the following delivery modes:
- Delivery in Colissimo for Metropolitan France.
- Delivery in Coli International post for the rest of the world.
- Delivery in relay points.
2 / WHAT ARE THE DELIVERY TIMES ?
Delays are to be considered after the date of shipment.
FRANCE MÉTROPOLITAINE / 2 - 4 working days
EUROPE & SWITZERLAND / 4 - 6 working days
INTERNATIONAL / 10 - 15 working days
DOM-TOM / 10 - 15 working days
Shipments are from Monday to Friday.
For orders by check, these periods apply from the receipt of the check.
3 / WHEN will MY PACKAGE BE SHIPPED ?
We send your order to our preparation teams as soon as it is validated and we deliver your parcel to the post office in the morning so that it can be delivered to you as soon as possible.
All orders are prepared the same day and shipped the next day, except Saturdays, Sundays and public holidays and unless your payment is not validated: we await the validation by bank LCL of your order by credit card before the payment, dispatch.
4 / HOW TO KNOW where IS MY PARCEL ?
As soon as your package is shipped, an email containing your tracking number is sent to you.
You will be able to follow the delivery of your package on the sites of www.colissimo.fr or www.coliposte.fr.
You can also access the tracking of your current order at any time in the "tracking of packages" section.
5 / WHAT HAPPENS IF I AM NOT present AT THE TIME OF DELIVERY ?
If you are not at home during the passage of the postman or deliveryman, a notice of passage is deposited in your mailbox.
This form indicates the time and the day of passage as well as the post office in which you can withdraw the package.
You must go to the Post Office indicated with the passport filed by the postman and a piece of identification to remove it.